Great, great stuff.
A key is be a peacemaker not a peace keeper. You said, “We must hold people accountable.” When they fail, we must at times be in “unpeaceful feeling” conversations in order to ultimately bring peace. That is where many people fail in peacemaking. We so often fear a difficult conversation that we attempt to keep an “outward peace” but inwardly there is raging disconnect from real peace with the person.

To quote our Senior Pastor Bob, “Pull the thistle.” It hurts but is much better than festering. True peace with another can only be had on the foundations of honesty.